Privacy Policy

Privacy Policy
Effective Date: 27/06/2025
Business Name: Sebastian Oswell Photography
ABN: 14 980 884 460
Website: sebastianoswell.com

Sebastian Oswell Photography ("we", "us", "our") respects your privacy and is committed to protecting your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

This Privacy Policy outlines how we collect, use, store, and disclose your personal information.

1. What Information We Collect

We may collect personal information including, but not limited to:

  • Your name, address, email address, and phone number

  • Billing and payment details

  • Session details (dates, preferences, location)

  • Images taken during photography sessions

  • IP address and device/browser information (when using our website)

We only collect sensitive information (e.g., health-related needs for a shoot) with your consent or where required by law.

2. How We Collect Information

We collect your information when you:

  • Book a photography session

  • Contact us via email, forms, or social media

  • Visit or interact with our website

  • Make a purchase (e.g., digital files or prints)

  • Sign up for newsletters or marketing

We may also collect data from cookies and similar technologies to improve your website experience.

3. How We Use Your Information

We use your personal information to:

  • Provide photography and related services

  • Process bookings and payments

  • Deliver images or products

  • Communicate with you about your session

  • Respond to inquiries or feedback

  • Improve our website and services

  • Send promotional emails (you can opt out at any time)

4. Disclosure to Third Parties

We do not sell or rent your personal information. We may share your information with trusted third parties who help us operate our business, such as:

  • Payment processors (e.g., Stripe, PayPal)

  • Print fulfillment partners

  • IT service providers

  • Legal or regulatory authorities (only where required by law)

All third parties are required to handle your data in accordance with privacy laws.

5. Storage and Security

We take reasonable steps to protect your personal information from misuse, loss, unauthorised access, or disclosure. This includes secure servers, password protection, and SSL encryption on our website.

If we no longer need your personal information, we will take reasonable steps to destroy or de-identify it.

6. Access and Correction

You have the right to:

  • Request access to the personal information we hold about you

  • Request corrections if your information is inaccurate, out of date, or incomplete

To request access or correction, contact us at contact@sebastianoswell.com. We may need to verify your identity before processing the request.

7. Use of Photographs

We may use photographs taken during sessions for promotional purposes (e.g., on our website or social media) unless you opt out by informing us in writing before or at the time of your session.

8. Cookies and Website Tracking

Our website uses cookies to improve user experience and analyse site traffic. You can disable cookies in your browser settings, but some website features may not function properly as a result.

9. Overseas Disclosure

We do not typically disclose your personal information overseas. However, some of our service providers may store data in international locations (e.g., cloud storage). In such cases, we take reasonable steps to ensure these providers comply with Australian privacy laws.

10. Privacy Complaints

If you have concerns about how we’ve handled your information, please contact us first so we can address it.
If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC):
📞 1300 363 992
🌐 www.oaic.gov.au

11. Changes to this Policy

We may update this Privacy Policy occasionally. The latest version will always be posted on our website with the effective date updated. We encourage you to review it regularly.

12. Contact Us

For any privacy-related questions or requests:
📧 contact@sebastianoswell.com